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Privacy Policy

Last Updated: January 2025

1. Data Controller

The data controller responsible for your personal data is:

Systematic-Edge
Operated by Jez Turner
Email: jez@systematic-edge.co.uk

2. What Data We Collect

We collect and process the following personal data:

Information You Provide Directly

• Contact Information: Name, email address
• Payment Information: Billing details (processed securely by our payment provider)
• TradingView Username: To grant indicator access
• Communication Records: Emails and messages you send us

Information Collected Automatically

• Technical Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site
• Cookies: See our Cookie section below

3. How We Use Your Data

Purpose	Lawful Basis (UK GDPR)
To fulfil your purchase and deliver products	Contract performance
To grant TradingView indicator access	Contract performance
To respond to your enquiries	Legitimate interest
To send important product updates	Legitimate interest
To comply with legal obligations (tax records)	Legal obligation
To improve our website and services	Legitimate interest

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Payment Processors: To process your payments securely (e.g., Stripe, PayPal)
• TradingView: Your username only, to grant indicator access
• Email Service Providers: To send transactional emails
• Legal Authorities: If required by law or to protect our rights

All third-party processors are GDPR compliant and bound by data processing agreements.

5. Data Retention

We retain your personal data for:

• Customer Records: 6 years after last transaction (for tax/legal purposes)
• Email Communications: 3 years or until you request deletion
• Technical Logs: 12 months

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent

To exercise any of these rights, contact us at jez@systematic-edge.co.uk. We will respond within 30 days.

7. Cookies

Our website uses cookies to:

• Ensure the website functions correctly (essential cookies)
• Analyse website traffic (analytics cookies)
• Remember your preferences (functional cookies)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Limited access to personal data on a need-to-know basis
• Regular security reviews

9. International Transfers

Your data may be processed outside the UK where our service providers are located. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

13. Contact Us

For any privacy-related questions or to exercise your rights, please contact:
jez@systematic-edge.co.uk